Newsletters and messages

When important information needs to reach people without getting lost in inboxes

How it works

Newsletters and messages are used to keep users informed before, during and after a booking or stay. Instead of sending individual emails or answering the same questions repeatedly, information is shared in one clear and structured flow.

The feature helps ensure that the right information reaches users at the right time, without you needing to follow up manually.

Fewer repeats and less uncertainty

Many enquiries arise because users lack practical information or are unsure what applies. With newsletters and messages, you can communicate proactively so questions are answered before they arise.

This reduces the number of emails and phone calls and gives users greater confidence in their booking or stay.

Clear communication in one place

When communication is handled in Bookhus, you avoid using multiple systems to keep users updated. Messages and information are linked directly to the booking, making it clear for both you and the user how things fit together.

This creates better overview and makes it easier to keep track of what has been communicated.

Less dependence on manual follow up

Without a shared messaging solution, it often requires manual follow up to ensure everyone has received the necessary information. With newsletters and messages, information is shared broadly and consistently, without you needing to monitor who has received what.

This results in more stable operations and less administrative work.

More calm before, during and after the stay

When users know what will happen and when to expect information, the experience feels more secure. This applies before arrival, during the stay and after departure.

For you, this means fewer clarifications, fewer misunderstandings and more calm in everyday operations.