

Lottery based allocation
When many people want the same thing, and allocation needs to be fair and transparent
How it works
Lottery based allocation is used when demand exceeds availability, and when it does not make sense to allocate on a first come basis. The feature ensures that allocation happens in a consistent and fair way, without requiring you to manually assess individual requests.
Instead of handling emails, wishes and expectations one by one, the lottery gathers everything into a single process that both you and your users can understand and trust.
Less administration and fewer conflicts
When allocation is done by lottery, you avoid having to decide who gets what. This removes personal considerations, expectation pressure and follow up discussions.
Users know in advance that allocation follows fixed rules and that everyone is treated equally. This leads to fewer dissatisfied enquiries and a calmer dialogue.
Clear structure for users
The lottery allows users to register their wishes within a fixed period. They can prioritise what matters most to them and adjust their wishes along the way.
This means users feel involved in the process while the framework remains clear. They know when the draw takes place and what to expect.
Transparency in the process
A key advantage of lottery based allocation is that the process feels transparent. Users can see that their wishes are registered and that allocation is handled collectively and according to the same principles for everyone.
This builds trust in the system and reduces uncertainty around the outcome.
Fewer manual solutions afterwards
Once allocation is completed, the process is closed. Users are notified of the result, and you avoid having to clean up, create special arrangements or explain individual decisions.
This provides a clear conclusion to the process and makes it easier to plan ongoing operations.
Typically used when
Lottery based allocation is typically used when
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many users want the same periods or units
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allocation should not be handled on a first come basis
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you want to avoid manual assessment and case handling
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the process needs to be fair and easy to explain
In practice, this means less administrative work, fewer conflicts and a more predictable day to day operation.
