A long term partner for daily administration
Since 2010, Bookhus has helped organisations and holiday funds with the administration of holiday homes. From our offices in Holbæk and Kolding, we handle daily support for your tenants and assist with the administrative tasks that follow from letting.
With an administration agreement, daily operations are handled by a team with specialised knowledge of holiday homes and holiday funds. Our focus is to create a good experience for tenants while ensuring a sound and stable financial foundation for you.
Through our network of partners, we can assist with a wide range of tasks, from ongoing maintenance and servicing to advice on operations, letting and development. We handle pricing, coordinate tasks and ensure that quality and terms are upheld.
The agreement gives your tenants access to support before, during and after their stay and provides more calmness in everyday operations, as administration is gathered in one place and handled by people who work with it every day.
Administration agreement
A combined solution for holiday home administration
Administration agreement
Tenants always have a place to turn during the day if they have questions about their stay, booking or holiday home. This removes interruptions from your day and ensures that enquiries are handled correctly and professionally.
Phone support 9–15 Monday to Friday (tenants)
1
Urgent issues are handled around the clock, also outside normal opening hours. This provides reassurance for tenants and ensures that critical situations do not end up with you.
On call phone 24/7/365 all days (tenants)
2
All updates and ongoing maintenance of the booking system are handled continuously. You do not need to keep track of seasons, texts, images or changes in the system.
Administration of the booking system
3
Lottery allocation of holiday homes is handled from start to finish. The process is managed correctly, and all participants are notified, without you having to coordinate or follow up yourself.
Lottery allocation
4
Administration agreement
Relevant information is shared with tenants on an ongoing basis. This ensures clear and consistent communication and reduces individual enquiries.
Preparation and distribution of newsletters
5
We manage bookings, payments and cancellations where needed. This ensures stable operations and helps minimise lost income.
Daily operation of the booking system
6
The holiday homes are inspected regularly so they are ready for rental. This creates a solid basis for operations and a better experience for tenants.
(This service is sold separately and requires an administration agreement.)
Inspection of the holiday homes
(Option 3950,- pr. home)
7
We act as the link between tenants and inspectors, ensuring that information about issues is not lost. Tasks are followed through until resolved, without you having to keep track of the details.
Coordination between tenants and inspectors
8
Administration agreement
Maintenance tasks are collected, prioritised and followed up. This ensures that the homes are kept in good condition and that tasks are not forgotten or postponed due to lack of overview.
Coordination of maintenance in the homes
9
Contact with suppliers and collection of quotes
We use our network to obtain quotes from relevant suppliers. This gives access to competitive pricing and ensures that quality and terms are in order, without you having to spend time on dialogue and coordination.
10
Keys and electronic access
Handling of both physical keys and electronic access is included as part of the agreement. If issues arise on arrival or during the stay, they are handled quickly and professionally.
11
Updating issue history
Knowledge about the holiday homes is collected and updated continuously in one place. This ensures that history, recurring issues and previous solutions are known and can be actively used in daily operations.
12
Administration agreement
Sending of evaluation forms and follow up
After each stay, guest evaluations are collected and relevant feedback is followed up. This provides insight into the guest experience and supports continuous improvement of the rental.
13
Reporting of tourist tax
We handle reporting of tourist tax based on rental information. This reduces the risk of errors or missing reports and ensures that rules and requirements are met.
14
Pricing of rental rates and seasons
We advise on pricing and seasonal structure based on experience and market insight. This provides a stronger foundation for optimising rentals and maintaining a stable economy.
15
Advisory support for the board
The board has access to professional advice on operations, rental and development. This creates confidence in decision making and provides a better basis for long term planning.
16
Administration agreement
Updating of social media
We help keep social media updated so communication appears consistent and professional. This ensures visibility without adding extra work for you.
17
Annual status meeting
Once a year we review operations as a whole. This creates an overview of the year, challenges and possible improvements, so the next season can be planned more effectively.
18
Task management
All tasks are collected and documented in one place. This provides transparency around what has been completed, what is in progress and what is pending, without you having to keep track yourself.
19
Advisory support for the finance department
We provide ongoing advice to the finance department on invoicing, payments and follow up. This ensures alignment between operations and finances and creates a clearer overall overview.
20
What you can expect when Bookhus manages your administration
Tailored solution
We configure the solution so it always matches your unique needs.
Future ready platform
The platform is continuously updated and developed to support your future needs.
Danish support
Get fast help from specialists who understand your Danish business.